Shipping & Returns
All orders are shipped via Canada Post regular parcel service and are generally delivered anywhere from 2 to 9 days after shipping. We will ship Canada Post Xpresspost or Priority Post if requested.
We will provide free regular parcel service on shipping of Full Steam Coffee on orders of $60 and above within Canada.
Email and phone orders can be placed Monday-Friday 9am to 5pm AST, except holidays.
We email you a shipping confirmation at the time your order is shipped.
If you have any questions regarding our shipping policy, please call us toll-free at 1-855-533-2499 or email us at firstname.lastname@example.org
The Authentic Seacoast Trading Company is not responsible for shipments to incorrect addresses given to us at the time of purchase so please double check your shipping address when you order.
We want you to be happy with your Authentic Seacoast purchase. That’s why we’ll accept the return of a product (except food items) in its original, pristine condition up to 14 days after the date it has been shipped.
Prior to returning any item, you will need to call us toll-free at 1-855-533-2499 or email us at email@example.com to identify the reason for your return or exchange. We will give you a Return Authorization number to be written on the box you are returning.
Authentic Seacoast Trading Company is not responsible for shipping costs on
returned merchandise unless the return is the result of an error on our part.
If you have any questions about the products on the Authentic
Seacoast Trading Company website such as fit, length, etc. we ask you to please
call us at toll-free at 1-855-533-2499
or email us at firstname.lastname@example.org before making your purchase.